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Mr. Richard Tesmer Consulting, Coaching, and Speaking

 

 

Summary of Richard Tesmer's Project/Portfolio Management Skills

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Strategic Project/Program Planning

  • Created measurable KPIs for the accountability of the enterprise programs for SAP, Salesforce, and SAP eWMS to drive decisions, exceeding budget targets by 20%.
  • Documentation of management strategy through SWOT and GAP analysis.
  • Support the creation of the project or program charter, project initiation documentation, project planning documents, and business processes aligned with expectations.
  • Skills in talent management through recruitment and strong relationships with developers (on and offshore), IT professionals, security specialists, logistics, and procurement resulting in teams with the lowest turn over rates in the companies history.

Budget Management and Cost Reduction

  • Expertise in increasing sales targets by 10-20% through creating and using collaboration platforms.
  • Managed five major programs simultaneously, ensuring all deliverables met timelines and quality
  • standards; established effective feedback loops with clients, improving project alignment within
  • strategic direction by over 30%.
  • Highly skilled at managing active projects portfolio valued at $15M annually, with medium ($500K
  • to $1.5M) to large-sized projects/programs ($1.5M to $5M).

Team Leadership and Development

  • My plan to overcome resistance to Agile, was overcome by creating a hybrid approach called ScrumFall. This allowed an iterative approach while working within the project's triple constraints.
  • I am a specialist at implementing new technologies, improving projects, automation, customer engagement, customer relationship management, and performance.
  • I lead local and global project teams as shepherd leader, a servant leader, and a mentor.
  • I have built PMO teams of twelve senior-level project managers, paired with six junior project managers, four business analysts, and onshore/offshore development teams, elastically sized to high of 90 programming resources.
  • I excel at leading self-organized, agile, high-performing teams with a hands-on approach to building relationships, supporting end-to-end customer success stories, and resolving real-time issues.

Silos and Collaboration

  • With technology changing so quickly, Agile's use of Kanban and Scrum was added to replace most Waterfall projects, which led to smoother collaboration between matrixed teams.
  • I take pride in the development of global multicultural staffing of project resources with a high cultural empathy and sensitivity, which contributed to a 90% year-over-year retention rate of clients.
  • Through the combination, I was able to lead the combined efforts of Professional Services with Project Management teams. Resulting in an improved environment for custom applications, business units breaking down silos, and collaborating for improvement in communication.

Change Management

  • Custom solutions using COTS and/or customized Power Apps for data warehousing, defining and executing infrastructure plans, and working with projects leads to controlling scope and maintaining business priorities.
  • I place emphasis from day one on a project that Project Sponsors and stakeholders will need to create a Change Control Committee.

Risk Management

  • Balanced all project crises and, as needed, escalate executive leadership.
  • Using historical data analysis, complex project risk registers are part of project coordination, management, data integrity, directory services, business processes, mitigation strategies, and escalation points.

Stakeholder Management

  • As a leader filled with intellectual curiosity, on top of customer risk management, I led the teams to keep all project timelines under control.
  • Meeting business needs with solid customer feedback loops to build upon user experience and create alignment with strategic direction.
  • Managed teams in a matrixed environment using cross-functional collaboration to build and maintain various projects and technologies.

Center of Excellence

  • I dealt with daily prioritization by monitoring the PMO dashboard: a pipeline of 300 NGO, NPO, and For-Profit clients with an average of 65 active projects.
  • I ensured all team members, especially project managers, continue developing skills with additional training.
  • I analyzed workflows and established priorities for daily operations.
  • Commercial software such as Nintex Workflow and Microsoft Power Platform tools in Microsoft 365 are used for continuous improvement and future-proofing.

Richard Tesmer's Resume

30May

Burger King: Implementation Specialist

Mr. Richard Tesmer |30 May, 1976 | Software Development, Implementation | View Counts (34) |Return|

Start Date:  May 30, 1976

Last Date:  February 2, 1989

Burger King:  Implementation Specialist

Reason for Leaving:  Move on to Full Career

 

Burger King- Have It Your Way

I started there when I was 14 and just began at Grand Island Senior High School in Grand Island, Nebraska. Per insurance and labor laws, at 14, I was only allowed to work at the French Fry station. I'd go home after each shift smelling like French Fries and feeling covered from head to toe in an inch of grease. Long showers ensued, but I appreciated that job. I worked there until 1980 when I left to attend college.


My college years were filled with indecision (I decided I love computers more than Nuclear Engineering), and I am proud to say that I started college with a full-ride scholarship from the Navy ROTC program.  


Sadly, just as my sophomore year began, I was goofing around in the hallway in my socks, playing catch.  Anyone who knew me then or now knows I am the least athletic type and very accident-prone in those days.  So, it was my turn to catch the ball; I had it in my sights the entire time.  When I replay it in my mind, it seems like several minutes instead of the actual seconds that it was.  I ran backward so I didn't lose sight of the ball but realized I was running out of the hallway. I was in socks with no easy way to slow down.  I reached out for the corner of the wall.  Instead of slowing down, it flipped me around to the next hall.  Little did I know that an oversized chair occupied it.  That chair had me in sight, grabbed me, and threw me around.  I heard the sound just before the pain - "pop."


Long story short, I woke up in the hospital, and my leg is now in a cast from my toes as far up as it can go.  It's big, it's white, it's plaster, it's the end of the summer but still hot.  I have been through three surgeries, correcting all the mess that the chair made of my knee.  I would be in that cast for the next nine months. Between doctor visits, extra cast changes, and two more surgeries- my scholastic record was a mess.  My scholarship was now at risk for academic issues, and I could not do the 3-mile run in the cast.  So, the Navy put me on a six-month furlough with the scholarship still in place.  

But six months didn't help.  I was still in a walking cast, not a running one.  So they did a medical discharge, I got my record changed to withdrawals, and I left college.


I went home and got my good old job back at Burger King, where I can now work any station.  Management met with me on several occasions to discuss my future.  I was clueless; they were not.  They offered to move me into the management program and said that we would discuss Burger King's college tuition program upon successful completion.  I was sure this was perfect for me.  So, I completed the management program and, within a year, was now a district manager.  I enjoyed managing a great deal.  However, they said it was unavailable whenever I asked about the tuition program. We will let you know when it is.


I finally gave up on that promise in 1982.  But I didn't quit. Instead, I was asked if I would be interested in managing a new implementation program with NCR.  I agreed; it sounded very techy and cool.  They were rolling out brand new registers to Burger Kings nationwide.  These registers were, technically speaking, far advanced and would make everyone's jobs easier.  I enjoyed that program; we completed it in 1989.  I was sure I could return to college, just not with Burger King.  So, I did leave them that year.

About the Author

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Richard Tesmer's Services

  • Consulting Services

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  • Coaching Services

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  • Speaking Engagements

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My Professional Timeline

1997

Road Rescue / Road Rescue Merrimac / Asurion:  Application Development Manager


2001

RTAZ Consulting Services:  Owner / Applicaiton Development Manager


2006

Astoundry:  Senior Project Manager & Consultant


2010

MadWolf Technologies:  Director of Project Management Office


2022

Anew Technology Partners:  Vice President of Project and Program Management and Professional Services


2024

Looking.... Ghosts and Scammers


Download Richard Tesmer's Current Resume

View Online Resume of Richard Tesmer

Yes, This Site Is All About Richard Tesmer

What are all those letters after your name?

PMP? From the Project Management Institute (PMI), I was awarded the coveted and difficult-to-achieve PMP certification (Project Management Professional).

Master of Science degree from University of Southern California in Project Management.  MSPM

Leading SAFe Agilist 6.0 (Scaled Agile) Exam Notes - Coding N Concepts

SAFe is a very popular brand of Agile Project Management.


You can view and download an official copy of my resume.

Historical Phases of Importance

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Early "College Years"

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Professional Era

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Director Level

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Current Education